Standards of Performance

The following set of performance standards has been developed by the employees of Colquitt Regional Medical Center to establish specific behaviors that all employees are expected to practice while on duty.

By incorporating these standards as a measure of over all work performance, Colquitt Regional Medical Center makes it clear that employees are expected to adhere to and practice the Standards of Performance as outlined.

Attitude: We will send a positive attitude by our appearance, body language, and sound of voice.

Appearance: Our grooming and dress will present an image of respect of our customers.

Communication: Listening to and understanding our customers is top priority.

Etiquette: We will display polite behavior with manners and courtesy.

Response: We will respond to customers in a manner that demonstrates the care, courtesy, and respect they deserve.

Team Respect: Our co-workers are our teammates and deserve our respect.

Fairness / Honesty: We will be fair and honest in all dealings with our coworkers, visitors, and physicians.

Privacy / Confidentiality: We will ensure our customers right to privacy and modesty by maintaining a secure and trusting environment.

Safety Awareness: It is the responsibility of all employees to ensure an accident-free environment.